Shipping Policy – Golden Offer

Shipping Policy – Golden Offer
Effective Date: [Insert Date]

Thank you for shopping at Golden Offer. This Shipping Policy explains how we process, ship, and deliver your orders.

1. Order Processing Time

All orders are processed within 1 to 3 business days (Monday to Friday, excluding public holidays).
Once your order is shipped, you will receive a confirmation email with tracking information, if applicable.

Please note: During high-demand periods such as sales or holidays, processing times may be slightly extended.

2. Shipping Methods and Estimated Delivery Times

We currently offer shipping within the United Kingdom and select international locations. Delivery estimates:

  • UK Standard Delivery: 3–6 business days

  • UK Tracked Delivery: 2–4 business days

  • International Delivery: 7–14 business days (varies by country)

These are estimated timeframes and do not include order processing time.

3. Shipping Costs

Shipping fees are calculated at checkout based on your location and selected shipping method.
Occasionally, we offer free shipping promotions, which will be clearly advertised on our website.

4. Tracking Your Order

If your order includes tracking, the tracking number will be sent to you via email after dispatch.
You can monitor your delivery status through the courier’s website.

5. Address Accuracy

Please ensure all shipping details are entered correctly at checkout.
We are not responsible for:

  • Delays or delivery failures due to incorrect or incomplete address information

  • Orders returned due to failed delivery attempts

If a package is returned to us, we may charge additional shipping fees to resend it.

6. Customs, Duties, and Import Taxes (For international orders)

International shipments may be subject to customs fees, import duties, or local taxes. These are not included in your order total and must be paid by the recipient upon delivery.

Golden Offer is not responsible for delays caused by customs or refusal to pay import charges.

7. Lost or Delayed Shipments

If your order has not arrived within the estimated delivery time, please contact us at Support@goldenoffer.shop with your order number.
We will assist in tracking your package and, if necessary, offer a resolution in line with our policies.

8. Damaged or Incorrect Items

If your order arrives damaged or incorrect, please notify us within 48 hours of delivery with photos and a description.
We will investigate and offer a replacement, exchange, or refund as appropriate.

9. Contact Us

If you have any questions or concerns regarding shipping, feel free to reach out to our support team:
📧 Email: Support@goldenoffer.shop